Wonderful staff and our pup had the best time and learned so much. We really are grateful for all the care!

Always the best care for our fur babies.

We have used Waggin' Tales several times since we moved to Katy 10 years ago. This last visit was a disaster. When we picked up our dogs, they were simply handed over to us with zero communication to as how our dogs fared over the 8 days they were there. When my husband came home with them, I noticed immediately that my miniature schnauzer was dehydrated and severely underweight. My other dog was coughing and having trouble breathing. That dog ended up having Kennel Cough (and yes- he was vaccinated). We later found out that our schnauzer lost almost 30 percent of his bodyweight and still - at this writing- is NOT back to normal (they have been home 5 days). The manager called today (finally) to address the concerns. They will be paying the vet bill from the one who contracted Kennel Cough. Our bill was over 1200 dollars for the stay so we expected good care and good communication...as far as I am concerned- we should have been contacted to let us know the one dog was not eating- and at the VERY LEAST- have a knowledgeable employee inform us of the weight loss when we arrived to pick them up. The lack of communication is ridiculous. An apology simply is not enough. As much as I hate to say it- we will not be back. You get one chance with our dogs- especially with what you charge. You blew it.

They take such great care of my dogs while we travel, and you can't beat the facility! Where else can dogs roam giant play yards, swim in a real lake, and also have the luxury of a dog bone shaped pool?

Great place for all our needs. Our dogs love it there. Everyone is nice and our dogs do well.